Compliance and security are an integral part of our business, so we ensure that the services we provide meet essential security regulations and governing frameworks. This is an alphabetical list of the standards that we comply with.
We are assessed annually against Cyber Essentials which is a government scheme to reduce vulnerability to cyber-attacks.
General Data Protection Regulation became effective on the 25th of May 2018, and we understand how crucially important the change is for our customers. We always ensure our security and compliance policies are maintained at the highest industry standards, so have taken necessary actions to meet the GDPR criteria.
ISO 9001 Quality Management
ISO 9001 is the international standard that specifies requirements for a quality management system. We can assure your business that you will receive quality products, services, and advice from our organisation that meets regulatory requirements.
We are committed to delivering the highest quality products and services and ensuring rigorous compliance throughout all business processes, covering the breadth and width of all our services.
ISO 14001 Environmental Management
ISO 14001 is the international standard for environmental management systems. It supports Digital Space in improving our environmental performance through efficient use of resources and reduction of waste.
We are committed to ensuring environmental issues are considered in planning and managing our operations, complying with requirements of environmental legislation, reducing carbon emissions and preventing pollution of the environment. We continually improve our environmental performance and provide the necessary training and guidance to employees and other workers to ensure they are fully aware of the company’s environmental policy.
ISO 20000 Information Technology Service Management
We are a registered ISO 20000 company. The standard reconfirms our use of a set of management processes designed to deliver effective IT services both to those within the business and to customers. ISO 20000 is a methodology and framework to manage a Service Management System (SMS) and allows us to provide assurance that best practice ITSM processes are followed.
ISO 27001 Information Security Management
We are a registered ISO 27001 company, confirming our ability to produce a framework of policies and procedures that match the essential information risk management processes, including legal, physical and technical controls.
In order to maintain essential security regulations, we ensure compliance through all of our business processes. This allows us to deliver products and services to you with the confidence that all your business data and processes are secure, with no room for error.
ISO 27017 Cloud Security
We are accredited with ISO 27017. Developed for cloud service providers and users, the international standard provides guidelines for information security controls, applicable to the use of cloud services.
We provide a secure and reliable service across our own hosting, colocation and private cloud services as well as public cloud (AWS and Azure). The accreditation recognises our commitment to ensuring a safer cloud-based environment and reducing security problems for our customers.
Our Data Centre facilities are attested to meet the Payment Card Industry Data Security Standards to ensure that we deliver robust security standards designed to ensure that you can accept, process, store, and transmit credit card information in a secure fashion.
Secure, purpose-built Data Centre facilities
Built with resilience and N+1 or N+N in mind, our data centres can securely offer guaranteed 99.9% uptime. The facilities has been designed with security in mind, sitting behind security enforcement and an access-controlled gate.
Our reception is managed full-time, with CCTV systems running throughout the facility 24/7. Biometric access controls give us the confidence that our data centre is secure, and we operate on a strict access policy to prevent any unauthorised visits.