Automate, accelerate, and transform with Poly AI
Deliver a natural AI-based interaction for customers, automating repetitive tasks to free-up your team’s time, resolve issues faster and improve the customer experience for all.
Book a demo today and hear how our conversational AI voice can transform the way your brand interacts with its customers.
Results you could see with Poly AI
24/7
availability for customer support
50%
of customer interactions resolved by AI
60%
reduction in seasonal hiring
15%
increase in CSAT and no call abandonment
30%
reduction in agent call volumes
AI interactions; natural like no other…
Unlike other conversational AI solutions, Poly AI delivers truly natural, conversational voice interactions that go beyond scripted responses or rigid decision trees.
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Fluent in 100+ languages and accents
It understands diverse accents, navigates interruptions, and can decipher free-flowing speech-enabling real conversations, not just keyword recognition.
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Handles complex queries
Designed specifically for voice, it handles complex queries, multi-turn dialogue, and context shifts with ease.
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Seamless integration
Poly AI trains itself on your existing data, ensuring fast deployment and on-brand replies, automating entire workflows to reduce agent demand and providing 24/7 accessibility.
Talk to a Digital Space expert to hear the impact Poly AI could have in your Contact Centre.
Support your team and grow with an AI-powered contact centre
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Reduce recruitment & training costs
Handle thousands more calls for less than hiring one new agent.
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Improve the customer experience
Instant response with 0 secs hold time, no matter the time, 365 days a year.
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Answer every call
No more missed calls or bookings, for higher revenue and CSAT scores.
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Offer positive experiences
No scripts or pausing, just a natural conversation, leading to less escalations.
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Support your human agents
Take common queries out of agents’ workflows to focus on complex issues.
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Provide rich insights
Leverage the data produced to better understand your customers’ needs.
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Scale without increasing spend
Seasonal and sudden demand surges handled without additional headcount.
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Increase employee satisfaction
More time to focus on complex issues and less angry calls boosts team morale.
Conversational AI, the Digital Space way
We are experts in UC&C implementation and architecture.
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Work smarter, faster and more effectively
We establish seamless and scalable solutions that empower our customers to work smarter, faster and more effectively.
With deep industry and strategic knowledge of Voice and Conversational AI integrations and collaborating tools, Digital Space provides the expertise, technology, and support to keep your teams connected and productive, wherever they are.
Experience the power of Conversational AI
Curious to hear how our AI voice sounds in action?
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Natural interactions
Experience firsthand the natural, humanlike interactions that set our conversational AI apart. See how it can seamlessly handle customer queries, automate workflows, and transform your customer service operations.
Book a demo today!
Fill in the form below and discover how Conversational AI can transform your customer service experience
Our UC&C Customers include
