How Digital Space enables retailers
Digital Space’s primary mission is to enable positive change through the power of security, connectivity and cloud. We support UK retailers in their pursuit of empowering their consumers by providing the technology and services they need to deliver exceptional customer experience, enhance operational efficiency, and stay competitive in an ever-evolving market.
We have strategically built our portfolio to address the specific challenges of the Retail market. Many retailers come head-to-head with multiple business challenges when trying to build customer loyalty and develop their sustainability and security strategies. We’re already helping leading retailers address their business challenges through the implementation of managed services with some of the world’s leading technology manufacturers.
What does digital transformation in retail look like?
Seamless integration of advanced technologies—such as e-commerce, AI, and data analytics—across all customer touchpoints and operational processes, enabling personalized experiences, efficient inventory management, and enhanced customer engagement.
Secure
We are a Managed Security Service Provider who delivers UC&C, Connectivity and Cloud solutions that are secure by design.
As awareness of cybercrime grows, consumers are becoming more selective about the retail brand they choose to trust, making it a key contributor to retaining customer satisfaction and loyalty, and ultimately driving revenue.
Connected
We seamlessly connect retail brands with their customers so they can deliver tailored, engaging experiences, drive sustainable growth and protect their businesses from loss of sales.
Consumer expectations for fast customer service are still growing, despite employees largely working remotely.
Cloud
We partner with leading public Cloud providers and privately own our Data Centres in Newark, Telford and Newport (Shropshire), Digital Space marry brands with their data to cultivate revenue growth.
Consumers favour personalised shopping experiences when deciding where to make a purchase, which makes exploiting your data important for analysing consumer behaviour, monitoring customer experience and managing stock levels.
Secure Connected Cloud for retail brands
How we solve the biggest
challenges of the retail industry
How Digital Space enables retailers
Digital Space’s primary mission is to enable positive change through the power of security, connectivity and cloud. We support UK retailers in their pursuit of empowering their consumers by providing the technology and services they need to deliver exceptional customer experience, enhance operational efficiency, and stay competitive in an ever-evolving market.
We have strategically built our portfolio to address the specific challenges of the Retail market. Many retailers come head-to-head with multiple business challenges when trying to build customer loyalty and develop their sustainability and security strategies. We’re already helping leading retailers address their business challenges through the implementation of managed services with some of the world’s leading technology manufacturers.
Supply Chain Management
For any business, having a robust supply chain is key to ensuring that their shoppers can buy whatever item they need in-store. This requires understanding the product, location costs and efficiencies of a Retail supply chain.
Our partnership with leading technology providers like Amazon Web Services (AWS) and Fortinet allows us to offer services that can provide a business with the insight and data they need to make decisions for implementing the right changes to their Supply Chain process. Our Service Delivery Managers are experts in providing reports and insights to extend the benefits of these solutions
Customer Loyalty and Experience
Ensuring repeat business has been the backbone of the Retail industry for decades. Due to the rise in e-commerce, it has become harder to bring customers into physical high street stores. Because of this, Retailers are looking for ways to provide differentiated experiences in stores to drive footfall back into the high street.
Our award-winning software-defined network rollouts and fully-hosted unified communications systems have proved we can help retailers understand customer behaviours through data and insight to improve the business strategies of our customers. Using next-generation technologies can increase employee experience in and out of the store - happy employees equals happy customers!-
Data Optimisation and analytics
Data is key to begin to drive investment opportunities, increase efficiencies and maximise profits. A typical retailer is looking to find ways to leverage as much data as they can to decrease the pressures of price rises, increase the output of their stores and retain customer loyalty.
As a Managed Service provider, we provide insight into whatever platform a customer holds. Using our AI tools, software-defined technology and Cloud Managed platforms, we help the retail industry understand their businesses more deeply and ensure their operations are optimised for maximum benefit.
Network Security
For any Retailer, the Security of their networks should be an important investment to protect their business from current and future threats of the evolving landscape. Retailers need their networks to operate at all times in order to service their end customers, and also to provide their employees with secure access to any applications. Various regulations such as PCI DSS also must be considered to comply with regulations.
Digital Space partners with suppliers that help address the security concerns of our customers, allowing them to focus on the day-to-day running of their business without the worry of a cyber attack.
Sustainability and ESG
In a world where we are all more conscious about our environmental footprints, it’s important that we know that the Retail store we’re buying from is doing everything it can to be sustainable and socially responsible in its operations. There has been a clear change in the market throughout the last few years that customers will turn away from a brand if their ESG story is not satisfactory.
Digital Space are proud of the steps we have taken towards being ‘net-zero’. Our Data Centres are powered by 100% certified renewable energy, which runs our own core network and unified communications systems across the UK to reduce our customers’ footprints even further. Our network teams are always providing data and insights to our Retail customers to identify ways in which they are consuming power through monitoring solutions as part of our SD-WAN capability.
Powered by Partners to transform retail at pace
Amazon Connect
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FinOps
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