Ryan Test Bed

Cloud usage
IT management
IT governance
IT service design
Sustainability
IT strategy
Culture
IT cost management

Current cloud consumption within your overall IT

Excluding SaaS services, how much of your IT services are delivered from cloud?

Unsure
Very little or no production cloud activity
Minority of business services
Half and half alongside legacy
Majority of business services

Software as a Service usage

Thinking of online services such as SalesForce, PeopleHR, O365 and Sage Accounts, approximately how much of your organisation’s application functionality is delivered online through SaaS?

Unsure
Some back-office functionality – HR and accounts
Back office and operational functionality including O365
Large scale operational functionality
All front and back-office functionality delivered from SaaS sources

Configuration

What cloud service layers are you using across your IT portfolio (please tick all that apply)

Hybrid - significant service capacity drawn from all configurations Software as a Service (SaaS) – application consumption/subscription with no focus on infrastructure Infrastructure/Platform as a Service (IaaS/PaaS) – raw cloud capacity, VMs and/or storage without services (Legacy) IT hosted in a datacentre – organisation’s or third party

Sourcing

Which public clouds do you use? (please tick all that apply)

Infrastructure management

What scenario characterises your organisation’s approach across your infrastructure portfolio?

Unsure
Legacy or (near) end of life operating systems and applications – reactive support & (re-)development
Proactive renewal and remediation of application infrastructures
Active management and regime
Automated management, patching & provisioning

Monitoring and alerting

How does your organisation monitor its cloud capacity and services?

Unsure
Sporadic or incomplete monitoring
Reactive monitoring across all platform layers
Proactive monitoring across all platform layers
Self-healing automated monitoring & response

Capacity monitoring

How does your organisation measure its cloud utilisation and consumption?

Unsure
Capacity utilisation not monitored
Some reporting no structure management
Regular reporting, and threshold alerting
Automated reporting, alerting and RoI analysis

Back-up and recovery

How are cloud services and their data assured in your organisation?

Unsure
Intermittent back-up and recovery
Structured back-up regime and recovery testing
Pro-active back-up with formal recover testing regime
Automated back-up within a structured business continuity plan

Security

Which option best characterises your organisation’s approach to cloud security?

Unsure
Sporadic solutions and approaches across the organisation, reactive incident response
Range of point solutions and focusing on securing most of your users and activities
Some integration of security solutions with proactive protection
Secure by design, comprehensive security posture with managed detection and response

Compliance

How well does IT and cloud align to your organisation’s fulfilment of its compliance responsibilities (such as FCA, GDPR or PCI, etc)?

Unsure
No alignment to appropriate legislative frameworks
Some alignment and reporting contributing to compliance frameworks
Aligned compliance and reporting to appropriate compliance frameworks
Automated compliance alignment and reporting against all appropriate compliance frameworks with non-compliance alerting

Application platform virtualization

How much of your application estate is virtualized?

Unsure
Little or no focus on virtualisation
Less than half
Majority – up to three-quarters
All or nearly all services virtualized

Architecture focus

What is your organisation’s current focus for service and capacity design?

Unsure
Legacy server configurations or individual instances without a consistent configuration policy
Instances fulfilling a consistent configuration approach
New configurations for microservices and containerisation being introduced
Majority delivered through recent serverless, microservice and container server approaches

Application functionality

Focusing on applications rather than their platforms, what characterizes your organisation’s cloud architecture?

Unsure
Largely legacy applications with little or no forward strategy focus
Application strategy in place with transformation in progress
Application portfolio management as part of an active strategy
Integrated application delivery with service development lifecycle

Data management

What characterises your data organisation and management in your organisation?

Unsure
Siloed within applications
Some integration and data management
Structured data share over multiple services with some BI applications
Fully leveraged data and analytics across majority of business services

Provisioning capacity and services

How is cloud service provisioning delivered in your organisation?

Unsure
Manually
Semi-automated but with some manual stages
Fully automated with infrastructure as code
Continuous delivery through reference architecture orchestration

De-provisioning and capacity release

Which option best defines your organisation’s approach to releasing cloud capacity after its intended deployment?

Unsure
Sporadic or no formal disposal strategy for unused capacity
Informal checks on utilisation and excess capacity release
Regular manual disposal and capacity release
Automated monitoring and capacity release processes

IT sustainability

Which best characterises your organisation’s approach to IT sustainability?

Unsure
Unused kit (or cloud capacity) set-aside with no formal re-use or disposal plan
Decommissioned kit or capacity categorised for re-use and periodic recycling
Re-provisioning and re-cycling approaches being formalised
Consistent, structured re-purposing or recycling process, reporting against sustainability

Strategy

Which option best characterise the role of IT in your organisation strategy?

Unsure
No direct mention of IT
IT featured as infrastructure
IT seen as an enabler
IT as vital to business success and value creation

IT’s alignment to business (units)

Which options best represents IT’s alignment to your organisation’s business units?

Unsure
Capacity-led reactive response to business requirements
Service focus responding to business requirements
Cloud first proactive sourcing integrated with business response
Agile, digital first proactive business alignment

IT Dev/Ops integration

How integral are IT services and delivery integrated into the business functions in your organisation?

Unsure
No formal integration or business unit (BU) service alignment
Some Dev/Ops, delivered as part of a (central) IT function
Dev/Ops becoming a business facing service
Business service innovation embedded in BUs through multi-function teams

Digital culture

Which option best characterises the role of the IT function within your organisation?

Unsure
IT regarded as largely separate function, sporadic business interaction, cost centre
IT viewed as application services view aligning to business functions
IT viewed as business service provider
IT viewed as enabler for BU innovation and digital transformation

Employee perception of IT

How is IT viewed by individual employees in your organisation?

Unsure
IT is part of organisation infrastructure
IT enables my personal productivity & ‘business as usual’ (BAU)
IT drives team activity & collaboration
IT essential as a catalyst for growth in my BU

Digital transformation

Is digital transformation actively being pursued in your organisation?

Unsure
Not an active programme
Digital transformation is planned
Some activity previously driven by competitive disruption or lock-down response
It is the active cornerstone of our organisation’s innovation or growth programme

IT cost structure

What is the level of operational expenditure on IT capacity and services (vs. legacy IT capex cost structuring) in your organisation?

Unsure
Mostly capital expenditure, little or no variable operational elements with IT costs centralised
Some ‘opex’ but still largely ‘capex’ funded IT with some BU alignment
Growing alignment of usage as ‘opex’ for newer services
Granular BU ‘opex’ cost accounting as standard BAU

IT cost attribution

How are IT costs aligned to business use and value creation?

Unsure
IT (inc. cloud) costs centralised
IT applications/services aligned business units
IT service usage metered across business unit usage
IT services metered by BU usage with customer value ROI tracking

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