Amazon Connect

Build reliable, inexpensive automatic calling services with improved CX, speed, automated text to speech, bespoke services and more.
Talk to us today

Transform your customer communication with Amazon Connect.

Amazon Connnect is a cloud contact service that offers:

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Telephony
& Chat

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Task
Management

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Customer
Profiles

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Caller
Authentication

You can build reliable, inexpensive automatic calling services with improved CX, speed, automated text to speech, bespoke services and more. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque pellentesque porta dui, a condimentum.

How much does Amazon Connect cost?

With no upfront cost, long term contractual commitments or minimal monthly spend, Amazon Connect offers flexibility on pay as you go terms. Prices start from as little as £0.018 per minute.

What contract is right for my business?
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Why use Amazon Connect?

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Your trusted Amazon Connect partner.

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Key Features

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Cloud-based

As long as there’s a network connection, your agents can use Amazon Connect.

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Scalable & Elastic

There is no infrastructure to deploy or manage, which enables you to scale your contact centre up or down.

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Flexible

The Contact Flow Editor (CFE) that powers Amazon Connect includes blocks for interaction, integration and more.

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Ai Enabled

Customer experience improvements with Amazon Connect’s AI capabilities including self-service.

Key Benefits

  • Intelligent Routing

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  • Real-time threat detection

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  • Advanced Security

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So how can Amazon Connect can improve your business?

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Talk to us today
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Read how Amazon Connect improved Qualis Management

Qualis Management Case Study

Improved remote productivity by 42%
and security by 18% across remote teams.

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Download Full Case Study
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Find out more about Amazon Connect.

Browse a selection of four dedicated videos, showing you how Amazon Connect works, including; the benefits and features, how to manage payments, watching Automated Call Handling in action, and using Directed Web Chat.

Why choose Digital Space as your Amazon Connect Partner?

As an Advanced Consulting Partner, Digital Space is amongst the most experienced AWS partners and is recognised as a leader in both vertical and horizontal markets. We have successfully installed and managed the Amazon Connect for a number of national and global organisations.

We provide our customers with a bespoke package and our fully managed service capability means. We can maintain, run and monitor your network and systems 24/7, giving you and your teams the time and ability to focus on other areas of need.

Book a free consultation

What’s next?

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Book a consultation

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Determine a plan

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Implement solutions

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See results

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Find out more about our other products and services

Connected Space

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Learn more

Secure Space

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Learn more