Digital Space is a leading UK provider of managed IT services, offering expert solutions in Connectivity, Cloud & Hosting, Unified Communications, Security, and IT Support. With service hubs in Newark and Telford, we support well-known customers across industries like Hospitality, Retail, Government, Manufacturing, and Finance — including brands like Motor Fuel Group, HD Weatherspoon’s and St John Ambulance.

Over 80% of our colleagues work directly with customers and enjoy ongoing training, flexible working, health and wellbeing benefits, and regular company incentives. We're growing fast and always on the lookout for talented people. If you're ready for your next challenge, we want to hear from you!

Employment Type: Fixed term for 10-months (May 2026), full-time 37.5 hours / week

Location: Newark Offices

Salary: Circa £24,804 / annum

Closing Date: 18^th July 2025

Role Purpose:

To support the financial stability and cash flow of the business by ensuring timely collection of outstanding payments and assessing customer creditworthiness. Monitor accounts receivable and proactively reduce bad debt exposure.

Responsibilities:

• Proactively chase outstanding customer payments
• Maintain accurate customer records, notes, and contact details in the system
• Set up Direct Debits on customer accounts
• Process credit card payments securely and efficiently
• Conduct credit checks on new and existing customers; record findings in Salesforce
• Review and action BACS reports
• Manage and resolve customer queries through the ticketing system

 Experience, Knowledge and Skills:

• Experience of working in credit management role
• Practical experience of dealing with customers and resolving problems
• Qualification in credit management advantageous but not compulsory
• Qualification to GSCE level or equivalent including Maths and English
• Self-confident, self-motivated and enthusiastic
• Can do attitude, with a proactive outlook to problem solving

Equal Opportunities Statement:

At Digital Space we embrace the power of diversity and inclusion to drive innovation, creativity, and success. We believe that a diverse workforce, representing a wide range of backgrounds, perspectives, and experiences, enriches our workplace and enhances our ability to serve our customers and communities. We are committed to fostering an environment where all employees can thrive, regardless of their race, ethnicity, gender, sexual orientation, age, ability, or background. We actively seek to create an inclusive culture where every individual feels valued, respected, and empowered to contribute their unique talents. Join us in building a brighter future that celebrates diversity and promotes equality in everything we do.